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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bill Freiberg

October 9, 2026

5  out of  5
rating by Bill Freiberg
"We been using State Farm with Gerald McCadd and his team for many years now. Thankfully we have only had to deal with a few claims, but in each case they were very responsive and helped guide us through the process, explaining what to expect throughout the process. I appreciate their attention to detail and their "we are there for you" approach."
We responded:
"Bill, thank you for the amazing review! Our Bolingbrook insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Gerald McCadd, your State Farm Agent "
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Joyce Johnson

October 8, 2026

5  out of  5
rating by Joyce Johnson
"I can call my agent and get service immediately they are patient and understanding and reliable."
We responded:
"Joyce, thank you for the amazing review! Our Bolingbrook insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Gerald McCadd, your State Farm Agent "
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Charlezetta Williams

October 8, 2026

5  out of  5
rating by Charlezetta Williams
"Every issue I have had, has been solved easily and quickly. I'm grateful for my State Farm team."
We responded:
"Hi Charlezetta, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Bolingbrook.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Gerald McCadd "
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Cruz Rostro

October 8, 2026

5  out of  5
rating by Cruz Rostro
"Nancy Contreras, and the rest of the whole staff are great people who actually cares about any concerns you might have regarding insurance policy for cars and homes insurance. They are very helpful and very friendly.. I recommend them 1000%"
We responded:
"Thank you so much for your wonderful feedback of us here at Gerald McCadd’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Gerald McCadd’s Insurance Team "
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Caesar Tapia

October 7, 2026

5  out of  5
rating by Caesar Tapia
"Fantastic service . White glove experience. Highly recommended"
We responded:
"Caesar, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Arika Gonzales

October 2, 2026

5  out of  5
rating by Arika Gonzales
"Nancy B. at State Farm is absolutely amazing! Whenever I have a question, concern, or need an update on something, she is always so kind, patient, and helpful. She takes the time to explain everything and never makes me feel like I’m bothering her. I truly appreciate how responsive and caring she is every time I reach out. State Farm is lucky to have her! ❤️"
We responded:
"Arika, thank you for the fantastic review! We’re always here to support you with your insurance needs in Bolingbrook. "
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Imran Qureshi

October 2, 2026

5  out of  5
rating by Imran Qureshi
"I had an excellent experience with State Farm during my home insurance claim. Their team handled everything professionally, efficiently, and in a timely manner. Communication was smooth, and the entire process was well managed from start to finish. I truly appreciate their responsiveness, professionalism, and commitment to customer satisfaction. State Farm is a great company that stands behind its customers when they need it most. I highly recommend them for their outstanding service and peace of mind."
We responded:
"Imran, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Abel Almanza

October 1, 2026

5  out of  5
rating by Abel Almanza
"I had a great experience getting my car insurance through Nancy . She made the whole process easy and straightforward, explained everything clearly, and helped me find coverage that worked for me. I really appreciate how helpful and professional she was throughout the process. Definitely recommend her if you’re looking for someone you can trust with your insurance!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Bolingbrook. "
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MIR ALI

September 23, 2026

5  out of  5
rating by MIR ALI
"Nancy, has excellent customer service."
We responded:
"MIR, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Bolingbrook insurance team is always here and happy to help. "
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Juan Aranda

September 22, 2026

5  out of  5
rating by Juan Aranda
"Have been a client of this State Farm branch for several years now. I have 3 of my vehicles and my home with them. Great service. Fair price. Nancy is the best."
We responded:
"Thank you so much for the 5-star rating, Juan! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Gerald McCadd "
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Danejia Jones

September 22, 2026

5  out of  5
rating by Danejia Jones
"Nancy U. Was very helpful and pleasant on our call this morning. She gave me a resolution and was very understanding. Thank you Nancy!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Kimberly Alexa

September 16, 2026

5  out of  5
rating by Kimberly Alexa
"Nancy & Dani were amazing and extremely helpful! They set up my new policy within minutes, and were very efficient. I got a great price!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Bolingbrook to know you had such a great experience with us. "
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Daniel Southern

September 14, 2026

5  out of  5
rating by Daniel Southern
"Nancy is always quick to respond and help with anything. I appreciate the quick response and answer."
We responded:
"Daniel, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Bolingbrook insurance team! - Your State Farm Agent, Gerald McCadd "
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Phantom Draft

September 9, 2026

5  out of  5
rating by Phantom Draft
"Dani and Nancy were able to help me getting classic car insurance for my 67 Wildcat and answered all my questions"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Saul Gonzalez

September 4, 2026

5  out of  5
rating by Saul Gonzalez
"Dani was very helpful in getting me a quote for my car in less than 10 minutes. the monthly premium was reasonable! Thank you!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Bolingbrook insurance team. "
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Julius Dickson

August 5, 2026

5  out of  5
rating by Julius Dickson
"I called them and added another car to my policy, what usually takes about thirty minutes, it only took them short amount of time to handle all my issues. They are very polite, honest and professional. Absolutely incredible people to work with. Nancy is really an outstanding person to work with not forgetting Erin and others. Thanks to you guys."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Justin Credible

August 5, 2026

1  out of  5
rating by Justin Credible
"Wish i could give zero stars. Horrible customer service they don't do anything for you, they act like were bothering "them." That lady with slight accent is rude and condescending. Go with a different agency they do not care, actually they only care about your money."
We responded:
"Thank you...Hi Justin, thank you for your review. We’re very sorry we didn’t meet expectations and would really appreciate the chance to make things better.  Please email us, and we can do what we can to resolve any issues. Thanks.

PS: We don't have a customer named Just incredible. If this is an actual customer using an alias, please send this same review to service@geraldmccadd.com If this is spam, we will request to have this removed. T"
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Afua Owusu-Ansah

July 21, 2026

5  out of  5
rating by Afua Owusu-Ansah
"Nancy and Danny did a phenomenal job on trying to give me the best possible rate for my parents and I. If you are looking for an insurance agency this place is the one to go to. They looking into every detail of the insurance to make sure I am ready to drive my car off the lot. Thank you!"
We responded:
"Hi Afua, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Gerald McCadd, Your State Farm Agent "
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Ana Martinez

June 26, 2026

5  out of  5
rating by Ana Martinez
"Nancy was so much help! She texted me right away and answered all my questions!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Gerald McCadd’s Team here in Bolingbrook . "
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Zachary Taylor

June 13, 2026

5  out of  5
rating by Zachary Taylor
"Every person in this office is incredibly helpful and friendly. No matter who answers the phone or i speak with in person, I get amazing service. Highly recommend!"
We responded:
"Thank you for the 5-star review, Zachary! Here on State Farm Agent Gerald McCadd’s Team, we are proud to serve our community and appreciate your recognition. "
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rocquel johnson

June 10, 2026

5  out of  5
rating by rocquel johnson
"This office was great, all the staff were informative and helpful, went above and beyond in customer service after our accident, and also got us a great rate."
We responded:
"rocquel, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Gerald McCadd’s Team is just a call or email away!"
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erica bugarin

June 9, 2026

5  out of  5
rating by erica bugarin
"Great customer service, Always very friendly and helpful and Competitive policy prices."
We responded:
"Thank you for the 5-star review, erica! Here on State Farm Agent Gerald McCadd’s Team, we are proud to serve our community and appreciate your recognition. "
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Kids and The work

June 4, 2026

5  out of  5
rating by Kids and The work
"La mejor experiencia. Buen precio y muy buen servicio."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Gerald McCadd’s Team. "
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Jose Arteaga

June 4, 2026

5  out of  5
rating by Jose Arteaga
"I have had insurance with State Farm for about 10 years, and Nancy has been a great asset to the office. She has always stayed on top of any requests regarding my policies, responds quickly, and is consistently accommodating, professional, and courteous. I truly appreciate the excellent customer service she provides and look forward to continuing with State Farm for many more years."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Bolingbrook to know that you had such a wonderful experience with us here on State Farm Agent Gerald McCadd’s Team."
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Joseph Josué Mora

June 3, 2026

5  out of  5
rating by Joseph Josué Mora
"My family has had State Farm forever, but have worked with Gerald McCadd's office for about 10 years now. More specifically, they have worked with Nancy in the office, as she speaks fluent Spanish. Nancy is incredibly patient, understanding, and relatable. When I got my first car ever, I worked with Nancy to get my own car insurance. We are able to work together in Spanglish to pick the best options of insurance for my lifestyle as an visual artist and Latino living in Chicago."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."